When is the last time you had a face-to-face conversation of substance?
You’re probably thinking, “I talk to people all day long.” But do you really?
We tend to bogged down by the hustle and bustle of the day, our to-do lists and errands. More and more, “How are you – I’m fine” verbal interactions are becoming the norm.
Here at Nuffer, Smith, Tucker we say “no more.” As a team, we vow to have a verbal conversation (versus email or text) when communication is needed and to make that conversation meaningful by being fully engaged and active listeners.
We believe conversations are critical for a number of reasons. Conversations provide insight you can’t always collect on your own, can expedite the decision making process and, most importantly, serve as the key element in building strong relationships.
I’m always reminded of the value of conversations when I participate in a Compass workshop for our clients. Compass is Nuffer, Smith, Tucker’s proprietary branding and strategic planning process, and it begins with our team facilitating a workshop to discuss where clients are, where they want to go and how to get there. It’s visionary, and the insight we gain from participating in the face-to-face conversations with our client team members is invaluable.
I always leave a Compass workshop reinvigorated to spend a little more time engaging with each and every person I encounter throughout the day, and I task you with doing the same.
I hope you have a conversation-filled week!